Refund policy

4FEETSTORE – Return & Refund Policy

Dear Customer, please read carefully our return and exchange policy:

  • Exchange Policy:

    • All items are eligible for exchange within 3 days from the date of delivery.

    • The exchanged product must be in original condition, unused, and with all tags attached.

    • Customers must contact 4FEETSTORE support before initiating an exchange.

  • Non-Exchangeable Items:

    • Items purchased on sale or discount are non-exchangeable.

    • Imported varieties and special collections cannot be returned or exchanged.

  • Non-Returnable Items:

    • Sale items, discounted products, and imported products are strictly non-returnable.

  • Refund Policy:

    • Refunds are not available for exchanged or sale items.

    • Refunds for non-sale, regular items may be considered only if returned within 3 days and in original condition.

  • How to Request an Exchange:

    1. Contact 4FEETSTORE support team via email or chat.

    2. Provide your order number and details of the item to be exchanged.

    3. Follow the instructions given by the support team for returning the product.

  • Important Notes:

    • Damaged or used items will not be eligible for exchange.

    • Customers are responsible for safe shipping if sending products back.

    • Sale items are final – please check before purchasing.